Legal · Terms

Terms of Service

Last updated: 2026.10.19

1. Agreement

These terms govern your access to and use of websites, products, and services provided by Soura Research Technology, a sole proprietorship operated by Yoza Wiratama and registered in Depok, Indonesia. By using any of our services, you agree to be bound by these terms.

2. Eligibility

You must be at least 18 years of age, or the legal age of majority in your jurisdiction, to enter into transactions with us. By creating an account you represent that the information you provide is accurate.

3. Acceptable use

You agree not to use our services to break the law, infringe on the rights of others, transmit malicious code, or attempt to disrupt the integrity of the systems we operate. We may suspend or close accounts that violate these constraints.

4. Payments

Where a service requires payment, the price, currency, and billing cadence will be displayed before you confirm the transaction. Payments are processed by licensed Indonesian payment gateways. Successful transactions are confirmed by email or in-product receipt.

5. Refunds

Digital goods and services are generally non-refundable once delivered, except, under the conditions of our Refund Policy, where the purchase was not delivered, you were charged twice or more than the displayed price, the product is materially defective and cannot be fixed within a reasonable time, or Indonesian consumer law requires otherwise. Refund requests may be sent to yoza.wiratama@gmail.com within fourteen (14) days of the transaction; we will review each request on its merits and respond within seven business days. The full conditions and procedure are set out in our Refund Policy.

6. Intellectual property

All content, software, designs, and trademarks used on this site and within our products remain the property of Soura Research Technology or its licensors, except for content you contribute, which remains yours. You grant us a limited licence to host and display your contributions solely to operate the services.

7. Disclaimer

Our services are provided "as is", without warranty of any kind, except where Indonesian law requires otherwise. We do not warrant that the services will be uninterrupted or error-free.

8. Limitation of liability

To the maximum extent permitted by Indonesian law, Soura Research Technology and its principal shall not be liable for indirect, incidental, or consequential damages arising from your use of the services.

9. Governing law

These terms are governed by the laws of the Republic of Indonesia. Any dispute will first be addressed in good faith through correspondence; failing that, the matter shall be submitted to the competent courts in Depok, Indonesia.

10. Contact

Questions about these terms may be sent to yoza.wiratama@gmail.com.